![]() ![]() Note that if you bought a TV through a third-party marketplace seller, the seller sets the return policy, meaning there may be different requirements for things like damage or open-box returns. Find more details in our research on Walmart’s online return policy. You can log into your account to look up your order and print a prepaid return shipping label. To return a TV by mail, place it in its original packaging along with any accessories. Returns to a local store follow the same in-store return process detailed above. You can return TVs from either by mail or to a Walmart store. Walmart stores don’t charge any restocking fees for TVs. You should make your return when the customer service desk is open see our related research for Walmart’s standard return hours. If you don’t have the receipt, the store may allow a return or exchange, but your refund will be in the form of store credit rather than to the original payment method. It also helps to have the original receipt, though the store can look up debit card, credit card, and online purchases. To make a return at a Walmart store, you’ll need the original packaging. See our research on returning items to Walmart past the return window. For late returns, you should bring all packaging and your receipt, plus a valid ID. However, this is up to store management’s discretion, and not all stores will allow the return. Some stores may accept TV returns past 30 days in exchange for store credit. Walmart accepts TV returns within 30 days - televisions are among the exceptions to Walmart’s standard 90-day return policy. purchases are returnable in stores or by mail in-store purchases must be returned to a store. Damaged, defective, and open-box TVs are eligible for return as long as you didn’t cause the damage. To make a return, you’ll need the original packaging, and it helps to have the receipt as well (though Walmart may accept your return without it). ![]() You can return both new and refurbished TVs to Walmart within 30 days of purchase. ![]()
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